Privacy Policy

Last updated: November 19, 2025

1. Introduction

Reparto ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our route sales and customer management service.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, phone number, and password
  • Business Information: Organization name, business address, and other company details
  • Usage Data: Information about how you use our service, including features accessed and actions taken
  • Technical Data: IP address, browser type, device information, and cookies

3. How We Use Your Information

  • Provide, maintain, and improve our service
  • Process transactions and send related information
  • Send administrative information, updates, and security alerts
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze usage trends and preferences
  • Detect, prevent, and address technical issues and security vulnerabilities

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your consent or at your direction
  • With service providers who perform services on our behalf
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, property, or safety and that of our users

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to the personal information we hold about you
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Objection to or restriction of processing
  • Data portability

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Reparto is a business-to-business (B2B) software platform designed exclusively for use by adults and businesses. Our service is intended for business owners, employees, and professionals who are at least 18 years of age. We do not target, market to, or knowingly collect personal information from individuals under 18. If you believe a minor has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last updated' date. You are advised to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at

contacto@reparto.com.mx